Refund Policy
Clinton Floral LLC — Clinton, IA · clinton-floral.wpisites.com
Last updated: June 17, 2026
Our commitment
Clinton Floral LLC wants you to be satisfied with your service. If something is not right, contact us — we will work with you to make it right.
Refund eligibility
If you are not satisfied with a service, contact us within 14 days of the work being completed. We will review your request and, where appropriate, re-perform the work or issue a refund for the service in question.
How to request a refund
To request a refund, contact Clinton Floral LLC using the details below. Please include your name, the date of service, your invoice number, and a description of the issue so we can review your request promptly.
Processing time
Approved refunds are returned to your original payment method through our payment processor, Wholesale Payments (WPI). Refunds are typically processed within 5–10 business days, depending on your bank or card issuer.
Non-refundable items
Final-sale, clearance, perishable, and personalized or custom-order items are generally non-refundable. Any item-specific exceptions are noted at the point of sale.
Booking deposits
Where a booking deposit is required, the deposit holds your appointment and is applied toward the cost of your service. Deposits are refundable if you cancel with reasonable advance notice; deposits may be retained for late cancellations or no-shows to cover the reserved time.
Contact
Questions about this policy or a refund request? Contact Clinton Floral LLC:
1630 Camanche Ave, Clinton, IA, 52732
Phone: (563) 242-2651
Email: clintonfloralshopllc@gmail.com